Plain-language summary: We collect the information needed to respond to you, operate the website, schedule conversations, and improve our services. We do not sell personal information for money.
1. Who we are
T.A.G. LLC (“The Ai Guide,” “TAG,” “we,” “us,” or “our”) provides AI education, strategy, workflow design, and implementation support for small businesses. This policy applies to information collected through gotagnow.com and related TAG forms, assessments, scheduling pages, and communications.
2. Information we collect
Depending on how you interact with us, we may collect:
- Information you provide: your name, email address, phone number, company name, role, assessment answers, appointment details, and the contents of messages you send.
- Business and project information: information you choose to share while discussing a potential engagement. Project-specific data practices may also be addressed in a proposal, statement of work, or other agreement.
- Website and device information: IP address, browser type, device type, referring pages, pages viewed, approximate location, and similar technical or usage information collected through cookies, pixels, analytics, or hosting tools.
- Communication preferences: whether you have asked to receive or stop receiving particular email or text communications.
Please do not submit passwords, financial account numbers, health information, government identifiers, or other highly sensitive information through a public website form.
3. How we use information
We may use information to:
- respond to questions and requests;
- deliver assessment results and schedule discovery calls;
- evaluate whether TAG services may be a good fit;
- provide requested services and support;
- operate, secure, troubleshoot, and improve the website and customer experience;
- maintain records, prevent fraud or misuse, and comply with legal obligations; and
- send marketing communications when permitted, subject to your right to opt out.
4. Cookies and analytics
Our website and service providers may use cookies and similar technologies to keep pages working, understand traffic, measure performance, and improve content. Your browser may let you block or delete cookies. Some site features may not work correctly if you block necessary cookies.
5. When we share information
We may share information with vendors that help us host the site, manage customer relationships, schedule appointments, analyze usage, communicate, or deliver services. These providers may process information only as needed to perform services for us and subject to their own contractual and legal obligations.
We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or complete a merger, financing, sale, or transfer of all or part of the business. We do not sell personal information for money.
6. AI tools and confidential information
AI tools can involve third-party systems with different data-handling practices. Do not place confidential, regulated, or sensitive information into an assessment, public form, or AI tool unless the intended use and safeguards have been agreed in writing. For paid consulting work, the applicable proposal or project agreement should define access, approved tools, and responsibility for reviewing AI-assisted output.
7. Data retention and security
We retain information for as long as reasonably needed for the purposes described above, to maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no website or transmission method can be guaranteed completely secure.
8. Your choices
You may unsubscribe from marketing emails using the link in the message. You may opt out of recurring marketing texts by replying STOP or by making another clear opt-out request. Transactional or service-related messages may still be sent when permitted and necessary.
Depending on where you live, applicable law may give you rights to request access to, correction of, or deletion of certain personal information. We may need to verify your identity before completing a request, and some information may be retained where legally permitted or required.
9. Children’s privacy
This website is intended for business owners and professionals and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
10. Third-party links
The site may link to third-party websites, booking tools, social networks, or software providers. Their privacy practices are governed by their own policies, not this one.
11. Changes to this policy
We may update this policy as our services or legal obligations change. The “Last updated” date above shows when the current version took effect. Material changes may also be communicated through the website or another appropriate channel.
12. Contact us
For privacy questions or requests, contact The Ai Guide through the contact or booking options available at gotagnow.com. Please write “Privacy Request” in your message so we can route it appropriately.